1. Refunds for Digital Products
Due to the nature of our digital products (e.g., online fitness courses, eBooks, workout plans), Vita-Pulse does not offer refunds once the product has been accessed or downloaded. However, we are committed to customer satisfaction, and if you experience technical issues with accessing the digital product or if the content does not meet the described quality, please contact us at admin@vita-pulse.website within 14 days of purchase.
2. Defective or Damaged Products
If there is an issue with the digital product, such as errors in access or delivery, please reach out to our support team. We will work with you to resolve any issues or provide an alternative product where applicable.
3. Cancellations
Once your order is processed and access to the digital product is granted, cancellations are not accepted. However, if you encounter an issue before accessing your course or product, please contact us immediately to resolve it.
4. Exchange Policy
Since all products are digital and non-tangible, we do not offer exchanges. If you are unsatisfied with the content, please reach out to us, and we will try to assist you in resolving the matter, including offering alternatives or troubleshooting access problems.
5. Contact Information
For any refund, return, or product issue inquiries, please contact us at:
Email: admin@vita-pulse.website